How Job Burnout Impacts the Goal-Focused Leader Behavior with the Mediating Role of Supervisor’s Bottom-line Mentality
DOI:
https://doi.org/10.54183/jssr.v3i2.261Keywords:
Job burnout (JB), Goal Focused Leader Behaviour (GFLB), Supervisor’s BLM (Bottom-line Mentality), PLS- SEM (Partial Least Squares Structural Equation Modelling)Abstract
Research studies consistently demonstrate the impact of job burnout on workplace performance. By establishing and justifying the association between job burnout and goal-focused leader behavior (i.e., supervisory performance is one of the key factors in achieving organizational goals), the goal of the study is to expand the literature concerning the interaction between job burnout and workplace performance that leads to organizational goals. Hypothesizing bottom-line mentality (BLM) also plays an important role in clarifying why there is a relationship between job burnout and supervisor bottom-line mentality (BLM). It is proposed exclusively that GFLB (goal-focused leader behavior) is related to job burnout when supervisory BLM mediates that relationship. Data were analyzed using SPSS version 23 and Smart-PLS (version 4.0.9.0) to determine how variables influence each other. PLS-SEM, the study assessed the relationship between the proposed theoretical model and 310 valid research questionnaires. Using validity and reliability assessments, the path model fits well with the quantitative data. Consequently, all hypotheses were supported, indicating the mediating role of the Supervisor's BLM.
References
Awwad, R. I., Aljuhmani, H. Y., & Hamdan, S. (2022). Examining the Relationships Between Frontline Bank Employees’ Job Demands and Job Satisfaction: A Mediated Moderation Model. SAGE Open, 12(1), 215824402210798. https://doi.org/10.1177/21582440221079880
Bauer, G. F., Hämmig, O., Schaufeli, W. B., & Taris, T. W. (2014). A critical review of the job demands-resources model: Implications for improving work and health. Bridging Occupational, Organizational and Public Health: A Transdisciplinary Approach, 43–68. https://doi.org/10.1007/978-94-007-5640-3_4
Blair, J., Czaja, R. F., & Blair, E. A. (2013). Designing surveys: A guide to decisions and procedures. sage publications.
Chen, S., Liu, W., Zhu, Y., & Shu, P. (2022). Sharing or hiding? The influence of supervisor bottom-line mentality on employee knowledge behaviors. Journal of Knowledge Management. https://doi.org/10.1108/jkm-05-2022-0421
Florenta, N. N. R. (2022). The Influence of Workload and Job Stress Against Burnout and Its Impact on Employee Performance of PT Bank BPD Bali Main Branch Denpasar. JUSTBEST: Journal of Sustainable Business and Management, 2(1), 35–43. https://doi.org/10.52432/justbest.2.1.2022.35-43
Foy, T. (2022). Burnout and Leadership Development among Clinical Staff Administration: A Qualitative Descriptive Study [PhD Thesis]. Trident University International.
Greenbaum, R. L., Mawritz, M. B., & Eissa, G. (2012). Bottom-line mentality as an antecedent of social undermining and the moderating roles of core self-evaluations and conscientiousness. Journal of Applied Psychology, 97(2), 343–359. https://doi.org/10.1037/a0025217
Greenbaum, R. L., Mawritz, M. B., & Zaman, N. N. (2023). The Construct of Bottom-Line Mentality: Where We’ve Been and Where We’re Going. Journal of Management, 014920632311531. https://doi.org/10.1177/01492063231153135
Hatcher, L., & O’Rourke, N. (2013). A step-by-step approach to using SAS for factor analysis and structural equation modeling. SAS institute.
Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513-524. https://doi.org/10.1037/0003-066x.44.3.513
Ivancevich, J. M., Matteson, M. T., & Konopaske, R. (2008). Organizational behavior and management (Vol. 33). McGraw-Hill/Irwin New York.
Johnson, L. U. (2017). Do goal-focused leaders curtail subordinate production deviance? Contributing to the validity evidence of the GFL measure [PhD Thesis]. University of Houston.
Lee, Y., & Kim, J. (2022). The impacts of CEO leadership behaviors on employees’ affective commitment and scouting behavior: the mediating role of symmetrical internal communication. Leadership & Organization Development Journal, 43(2), 261–278. https://doi.org/10.1108/lodj-11-2020-0501
Lin, Y., Yang, M., Quade, M. J., & Chen, W. (2022). Is the bottom line reached? An exploration of supervisor bottom-line mentality, team performance avoidance goal orientation and team performance. Human Relations, 75(2), 349–372. https://doi.org/10.1177/001872672110029
Malik, M., Mahmood, F., Sarwar, N., Obaid, A., Memon, M. A., & Khaskheli, A. (2022). Ethical leadership: Exploring bottom-line mentality and trust perceptions of employees on middle-level managers. Current Psychology. https://doi.org/10.1007/s12144-022-02925-2
Maslach, C., & Leiter, M. P. (2008). The truth about burnout: How organizations cause personal stress and what to do about it. John Wiley & Sons.
Nduati, M. M., & Wanyoike, R. (2022). Employee performance management practices and organizational effectiveness. Int. Acad. J. Hum. Resour. Bus. Adm, 3, 361–378.
Onsardi, O., & Sulastri, S. (2020). The Effect of Work Stress and Workload on Employee Performance. Center for Open Science.
Park, S.-U., Jeon, J.-W., Ahn, H., Yang, Y.-K., & So, W.-Y. (2022). Big data analysis of the key attributes related to stress and mental health in Korean Taekwondo student athletes. Sustainability, 14(1), 477. https://doi.org/10.3390/su14010477
Rahi, S., Alnaser, F. M., & Abd Ghani, M. (2019). Designing survey research: Recommendation for questionnaire development, calculating sample size and selecting research paradigms. Economic and Social Development: Book of Proceedings, 1157–1169.
Rice, D. B., & Cotton-Nessler, N. (2022). I want to achieve my goals when I can? The interactive effect of leader organization-based self-esteem and political skill on goal-focused leadership. Current Psychology, 1–15. https://doi.org/10.1007/s12144-022-03429-9
Rice, D. B., & Reed, N. (2021). Supervisor emotional exhaustion and goal-focused leader behavior: The roles of supervisor bottom-line mentality and conscientiousness. Current Psychology, 41(12), 8758–8773. https://doi.org/10.1007/s12144-021-01349-8
Sari, N. S., & Rizaldi, A. (2022). Optimizing the Performance of SOE Employees in the Banking Sector by minimizing Workload, Burnout, and Job Stress. Journal of Economics, Management, Business and Accounting, 2(2), 139–145. https://doi.org/10.34010/jemba.v2i2.8193
Sekran, U. (2003). Research Methodsfor B usiness: A skill Building Approach, 4th, John Wiely and Sons. Inc. USA.
Suwiknyo, P. (2022). Analysis of the influence of aptitude and attitude on burnout rates and work performance (literature review of human resource management). Dinasti International Journal of Digital Business Management, 3(4), 631–643. https://doi.org/10.31933/dijdbm.v3i4.1264
Tafi, Z., Smajović, A., Škrijelj, V. ., Temimović, R., Jovović Sadiković, T. ., Poturak, S. ., Karakaš-Osmanović, S. ., & Brekalo Lazarević, S. . (2022). Burnout syndrome in the banking sector of Bosnia and Herzegovina. Journal of Health Sciences, 12(1), 10–15. https://doi.org/10.17532/jhsci.2021.1504
Tedi, S., Agus, R., Lili Adi, W., & Erwin, Y. (2022). Systematic Literature Review: Work Engagement Program to Improve Millennial Employee Performance. Journal of Data Science, 2022(07), 1–13.
Tomczak, M. T., & Kulikowski, K. (2023). Toward an understanding of occupational burnout among employees with autism – the Job Demands-Resources theory perspective. Current Psychology. https://doi.org/10.1007/s12144-023-04428-0
Tu, B., Wang, Y., Huang, E., & Huang, C. (2023). Supervision and Job Performance in Social Workers in China: Mediation Effect of Burnout and Work Engagement. International Journal of Environmental Research and Public Health, 19(17), 10749. https://doi.org/10.3390/ijerph191710739
Ul Hassan, F. S., Karim, W., Shah, H. A., & Khan, N. U. (2023). Role stress and organizational commitment in the service industry: A moderated mediation model of job burnout and transformational leadership. Journal of Management Development. https://doi.org/10.1108/jmd-10-2021-0292
Wu, G., Hu, Z., & Zheng, J. (2019). Role stress, job burnout, and job performance in construction project managers: The moderating role of career calling. International Journal of Environmental Research and Public Health, 16(13), 2394. https://doi.org/10.3390/ijerph16132394
Yen, H. R., Hu, P. J., Liao, Y., & Wu, J. (2022). Effects of the manager's goal orientation on frontline service employees' service–sales ambidexterity conversion. Journal of Service Theory and Practice, 32(6), 737-761. https://doi.org/10.1108/jstp-02-2022-0042
Yu, J., Park, J., & Hyun, S. S. (2021). Impacts of the COVID-19 pandemic on employees’ work stress, well-being, mental health, organizational citizenship behavior, and employee-customer identification. Journal of Hospitality Marketing & Management, 30(5), 529-548. https://doi.org/10.1080/19368623.2021.1867283
Downloads
Published
Issue
Section
License
Copyright (c) 2023 Copyright in the Journal of Social Sciences Review is retained by the author(s). Authors also grant any third party the right to use the article freely as long as its integrity is maintained and its original authors, citation details and publisher are identified.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
SSR's Editorial Board shares the vision of providing free access to information, education, and science for everyone, thus promoting its content through an OPEN ACCESS POLICY, fulfilling the DOAJ definition of open access. The JSSR adheres to an Open Access and Copyright Licensing Policy based on the belief that making research freely accessible to the public promotes greater global knowledge sharing.
The JSSR uses the Creative Commons Attribution-NonCommercial 4.0 International License. The authors who apply and publish in JSSR consent to abide by the copyright policy set out in the Creative Commons 4.0 license (Attribution-NonCommercial 4.0 International license).
- Copyright in the Journal of Social Sciences Review is retained by the author(s).
- Authors also grant any third party the right to use the article freely as long as its integrity is maintained and its original authors, citation details and publisher are identified.
While "By 'open access' to this literature, we mean its free availability on the public internet, permitting any users to read, download, copy, distribute, print, search, or link to the full texts of these articles, crawl them for indexing, pass them as data to software, or use them for any other lawful purpose, without financial, legal, or technical barriers other than those inseparable from gaining access to the internet itself."
